There are many reasons why a person may be unable or unwilling to travel for an in-person therapy session. If you are already in therapy, or if you need professional emotional support, online therapy sessions or telehealth can provide the care that you need. Dr. Franco offers secure, HIPAA-compliant online sessions.
How do online therapy sessions work?
In advance of your session, I will send you instructions for clicking in or dialing into the session. Ideally, you will use a smartphone or a computer with a camera so that we can get the full experience of meeting, including facial expressions and body language.
What tips do you have for making online sessions work?
When you come to the office for psychotherapy, you expect an environment that is quiet, private, and professional. This is true for online therapy sessions as much as for in-person sessions! Prepare yourself a working headset (if you will be calling via computer) and a quiet room.
For best results:
- Make sure the room is well lit. (A window in front of you might cast a shadow or create low visibility.)
- If possible, to improve eye contact, position your camera so that it’s easy to look at the camera and at the screen.
Will my insurance company reimburse me for an out-of-network online therapy session?
Check with your insurance company or the HR department at your employer. You can review the website of your insurance company (look for “behavioral telehealth coverage” or similar wording). If you checked before the COVID-19 outbreak, now would be the time to look again. Terms and conditions are always changing.